Pricing

Choose Your Pricing

Starter Plan

Perfect for small businesses

$29.00 / 30 days
7 Days Free Trial

Basic plan for small-scale usage.

  • Priority Support Enabled
  • Custom API Key Enabled
  • Hide Credit Text Enabled
  • Human Chat Intervention Enabled
  • Embed Domain Limit 1
  • Image Knowledge Embedding Enabled
  • Chatbot Contact Creation Limit 50
  • Monthly Message Limit 1000
  • Chat Session Limit 10000
  • Knowledge Base Limit 5
  • Knowledge Doc Size Limit 10 MB
  • Support Ticket Receiving Limit 1000
  • Support Ticket Opening Limit 500
Get Started
Premium

Our most advanced features for maximum performance.

$30.00 / 30 days
7 Days Free Trial

Premium Package

  • Custom API Key Enabled
  • Human Chat Intervention Enabled
  • Image Knowledge Embedding Enabled
  • Priority Support Enabled
  • Hide Credit Text Enabled
  • Embed Domain Limit 10
  • Chatbot Contact Creation Limit (Unlimited)
  • Monthly Message Limit (Unlimited)
  • Chat Session Limit (Unlimited)
  • AI Chat Memory Limit (Unlimited)
  • Knowledge Base Limit (Unlimited)
  • Knowledge Doc Size Limit 50 MB
  • Support Ticket Receiving Limit (Unlimited)
  • Support Ticket Opening Limit (Unlimited)
Get Started
Standard Plan

For growing teams

$49.00 / 30 days
14 Days Free Trial

Balanced plan with better features.

  • Custom API Key Enabled
  • Human Chat Intervention Enabled
  • Image Knowledge Embedding Enabled
  • Priority Support Enabled
  • Hide Credit Text Enabled
  • Embed Domain Limit 3
  • Chatbot Contact Creation Limit 1999
  • Monthly Message Limit 20000
  • Chat Session Limit 30000
  • Knowledge Base Limit 10
  • Knowledge Doc Size Limit 15 MB
  • Support Ticket Receiving Limit 2000
  • Support Ticket Opening Limit 1000
Get Started

Stories of growth and success

Setup took a bit of time, but once it was running, the results were great. Solid platform overall.

Emily Zhang

Startup Founder

Love the design and user experience! Everything feels modern and fast.

Amina Rahman

Product Designer

Very easy to use and integrates perfectly with my existing projects. Highly recommended for small teams.

David Kim

Web Developer

HelpNest made our support workflow so much easier! The dashboard is clean, and the automation features save me tons of time.

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Sophia Reynolds

Marketing Manager

Questions and answers

Frequently Asked Questions

AI empowers businesses to build stronger connections by personalizing

Let’s talk with Helpnest

What is HelpNest?

HelpNest is an AI-powered customer support platform that combines live chat, chatbot automation, and a complete ticket management system to help businesses deliver faster, smarter support.

How does the AI chatbot work?

Our AI chatbot uses advanced natural language processing to understand and respond to customer queries instantly. It can answer FAQs, create support tickets automatically, and even route complex issues to human agents.

Can I manage both chatbot and human conversations in one place?

Yes! HelpNest provides a unified dashboard where you can manage AI and human conversations, assign tickets, track responses, and view conversation history in real time.

Does HelpNest support multiple departments or agents?

Absolutely. You can create multiple departments (like Sales, Billing, or Technical Support) and assign different agents or teams to each one, ensuring customers reach the right expert quickly.

Can the chatbot be customized for my brand?

Yes. You can fully customize your chatbot’s name, avatar, tone, and greeting messages — making it feel like a natural extension of your brand’s personality.

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