Helpnest AI is an AI-powered chatbot platform. This Privacy Policy explains what information we collect and how we use it.
Basic details you provide (name, email, etc.)
Messages you send through the chatbot
Technical information such as IP address, browser type, and device data
Payment information (handled securely by third-party payment providers)
To create and manage your account
To run and improve the Helpnest AI chatbot
To process payments (if applicable)
To communicate service updates
To keep our platform secure
We may share data with:
Service providers (hosting, payment, analytics)
Authorities if required by law
We do not sell or rent your information.
We use reasonable measures to protect your data, but no system is 100% secure.
You may request to:
Access or update your information
Delete your account or data
Withdraw consent (where applicable)
Messages you send to the chatbot may be stored temporarily to improve service quality. Avoid sharing sensitive information.
We may update this Privacy Policy from time to time. Changes will be posted on this page.
If you have any questions, you can contact us.